Privacy Policy for Delivery Tracking App
At Odravel, we are committed to protecting the privacy and security of our users' personal
information. This Privacy Policy outlines how we collect, use, and safeguard the data collected through our
delivery tracking app. By using our app, you agree to the terms and practices described in this policy.
Information We Collect:
1.1 Personal Information:
- When you sign in for our app, we may collect personal information such as your name, email
address, phone number,
and delivery driver identification details.
1.2 Location Information:
- To provide real-time order tracking, we require access to your device's location.
- This includes tracking your location both in the background and when the app is open.
- We use this information solely for the purpose of facilitating deliveries and improving
our services.
1.3 Usage Information:
- We may collect data on how you interact with our app, including app usage statistics,
preferences, and
settings.
- This information helps us improve our app's functionality and user experience.
How We Use Your Information:
2.1 Order Tracking and Delivery Services:
- We utilize the location information to provide real-time order tracking for our customers
and optimize delivery
routes.
- Your personal information is used to identify you as a delivery driver and facilitate
seamless communication
between you and the customers.
2.2 App Improvements:
- Usage information helps us understand how our app is used and enables us to enhance its
features, performance, and
usability.
2.3 Communication:
- We may use your contact information to send you important updates, notifications, and
service-related
communications.
Data Security:
3.1 We implement reasonable security measures to protect your personal information from unauthorized access,
alteration, disclosure, or destruction.
3.2 We use encryption technology to transmit sensitive data, such as payment information, securely.
3.3 While we strive to protect your information, please note that no method of transmission or storage is completely
secure, and we cannot guarantee absolute security.
Data Sharing:
4.1 We do not sell, trade, or rent your personal information to third parties for marketing purposes.
4.2 We may share your information with trusted third-party service providers who assist us in delivering our
services, subject to strict confidentiality agreements.
4.3 We may disclose your information if required by law or in response to a legal request.
Your Choices:
5.1 Location Access:
- You can control the location access permissions in your device settings.
- Please note that disabling location access may limit the functionality of our app.
5.2 Communications:
- You can manage your communication preferences by adjusting your notification settings
within the app.
Children's Privacy:
Our app is intended for individuals under and above 18. If you believe that we have inadvertently collected
information from a child, please contact us immediately.
Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We
will notify you of any significant changes through the app or other communication channels.
Contact Us:
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal
information, please contact our support team.
Effective Date: 11th July 2023
Thank you for using our delivery tracking app and entrusting us with your personal information.
A-5, sector 68
Noida, India
info@onlineorderalert.com
Odravel